Maybe BI Is Dead After All

Or maybe not, but we did find this amusing. We opened an entry on Blink Logic on Nov. 28 thusly:

"Robert Lendvai was as confused as anybody when he read RCPU's declaration that IBM's planned buyout of Cognos meant the end of business intelligence as we know it. The chief marketing office of Blink Logic, an Ottawa-based BI firm, even had a bit of a career crisis: 'I wondered whether maybe I should resign,' Lendvai said."

That was at the end of November. This week -- and we couldn't make this up -- we got an e-mail from former colleague Chris Kanaracus letting us know that Lendvai actually did resign on Dec. 5. We called to check it out...and it's true! A company spokesperson cited "personal reasons" for the resignation, and we certainly wish Lendvai well in any case.

But, seriously, we don't even need to make a joke here, do we? The whole thing is just too bizarre...and too funny.

Posted by Lee Pender on 12/21/2007 at 1:21 PM0 comments


Reader Feedback Friday: Open Source and Vista

It's our last Reader Feedback Friday of the year! We'd love to take an opportunity to go back over all the events of 2007 in RCPU, but your editor is on vacation right now and is more than willing to just let a few more readers do the talking. So, here goes:

On the Netherlands going open source, we got an e-mail from Fred that was especially impressive for his use of the word "utopianistically":

"I think that it's getting a bit old to keep hearing that open source can be expensive, etc., because of all the problems folks are having working with the Microsoft products elsewhere. That's a bit like saying we can't change because everyone else won't change at the same time. Someone has to go first, and everyone has to realize that there is more than one way to accomplish a task.

"Of course, most of those costs and problems would not exist if Microsoft didn't habitually find ways to ignore, corrupt or bypass standards that have been created specifically to facilitate interoperability and compatibility. Ideally, Microsoft would return to the days of providing software that was relatively clean, simple and functional. Utopianistically, Microsoft would stop trying to leverage its de facto monopoly (albeit a well-planned and strategically earned one) to prevent the up-and-comers from gaining a foothold just as Microsoft once did. Compete based on quality and value instead of barriers. What a concept..."

Eddy had a different take (and one we've heard before); he's not happy with Microsoft's customer support. That might just be enough to drive him away from Redmond's wares:

"With Microsoft's insistence to switch -- or should I say, destroy -- their support options by transferring support to folks who cannot speak or understand English and who are not able to solve any computer issue, we too may soon be switching to open source. Microsoft isn't competing with open source products; they are competing against themselves."

Not everybody is so down on Microsoft, though. Christopher says that it's not Vista that has problems after all:

"Technology moves forward; IT people need to get their heads out of the '80s and get a life. This is really making me angry that those stoopid IT people can't make their own stuff work on Vista with included drivers...they're doing something wrong, and I bet I can prove it... I like my pretty operating system. It runs everything I need at speeds that I think are acceptable and troubleshooting any problem is 500 percent better than doing it in XP! That is for sure. That alone makes it worth it for me to install it on client locations that can run it and that don't use some dumb vendor who refuses to program for Active Directory and claims workgroup security is just fine, but wants to run dBase and code everything to run under administrator."

The message from Christopher, then: Don't blame your tools, Vista haters.

Thanks to everybody who took the time to write. Keep the letters coming to [email protected].

Posted by Lee Pender on 12/21/2007 at 1:21 PM0 comments


Titan Released to Manufacturing

Barb Darrow has an interesting look at the latest Dynamics CRM release and what it means for Microsoft's SaaS strategy.

Posted by Lee Pender on 12/20/2007 at 1:21 PM0 comments


Paul Allen vs. Google

The former Redmond honcho will square off against Google for the license for a spectrum that could be used to establish a wireless network. More from the Times of London, old bean.

Posted by Lee Pender on 12/20/2007 at 1:21 PM0 comments


BusinessWeek Looks at Google

All you really need to read every week is The Economist, BusinessWeek and, of course, Redmond Channel Partner the week it comes out. Throw in the Journal or the Financial Times if you want to, but it's hard to beat BW for stuff like this.

Posted by Lee Pender on 12/19/2007 at 1:21 PM0 comments


Reader Feedback Friday: Dell, Vista, Fruitcake and 'Cheers'

With reader e-mails this good, why should we spend time coming up with a clever introduction to Reader Feedback Friday? Let's just jump right in.

On Dell sidling up to partners and trying to make things right again after all these years, we got a subtle, nuanced response from John, which we quote here directly and without editing:

"Dell can go to h!!!"

By the way, John sent that in about 20-point type, so it's pretty clear that he'll be resisting Dell's advances. Thomas, who writes from the U.K., old chap, is right there with John on this issue:

"In the late 1980s and early 1990s, I was a Dell reseller -- until Dell took information and went behind my back. I was getting around a 4 percent discount as a vendor off their low prices. Their direct sales folks took my contact list and offered them 4.5 percent (meaning to compete, I'd have had to lose money).

"Then they just closed their reseller program -- I only found out when I went to order more hardware and was told I was not a reseller any longer. We never got kissed. Since then, I simply do not trust Dell as a channel player. Mileage probably varies."

Mileage doesn't vary too much, Thomas, based on the responses we've had so far. The channel doesn't forget -- and Dell's going to have a heck of a time trying to ingratiate itself to partners, from what we can tell.

On Vista still sitting on corporate shelves (an entry that ran just yesterday, but Vista is always good for quick comments), Bill offered an impassioned defense of...fruitcake:

"Knock it off; I like fruitcake. Buy it in early November and soak it in Myers' dark rum until Christmas...wonderful stuff. But I liked Windows Me, too. I was on the beta and installed it on a lot of computers, and not a one of them ever went down. So you need to be careful with the Vista and Me comparisons, as well."

Bill, we soak everything we consume in some form of alcohol, so thanks for the suggestion. If somebody goes old-school and drops a fruitcake on RCPU for Christmas this year (rather than the new fruitcake -- the gift card), we'll go the rum route and give it a try.

Less happy with Vista (no word on fruitcake) is Nat, who writes:

"I finally broke down and loaded Vista on one of my office computers a couple of days ago. Am I using it? No! I connected to my networked printer, an HP cp1160tn. I tried to print a few pages from a Web site and, to my surprise, there is no option to print on both sides of the paper, nor was there a way to print from the lower tray. I checked out HP's site, and they said to use the included Vista driver. I've now turned off the Vista computer and probably will not turn it back on until I decide to load Fedora Core 8."

So the compatibility issue remains a big one for Vista, as it probably will for a while yet. On the shelf Vista will continue to sit until Microsoft and third parties work that stuff out -- which, we think and hope, is in the process of happening.

Finally, Wil (with one "l" at the end) does what every good reader should do: correct RCPU on a grievous error from a previous entry. In this case, he correctly identifies the "Cheers" character RCPU shamefully misidentified in last week's Reader Feedback segment. (We're seriously embarrassed about having gotten this wrong, and we're now doubting our own expertise in '80s sitcoms):

"I really enjoy the reader feedback, and this is the first time I'm submitting one of my own. But it's only in response to Jon's funny Microsoft robot e-mail. You indicated that his e-mail had you shaking -- all four cheeks and a chin -- and attributed the pun to Cliff Claven on 'Cheers.' But if memory serves me, I believe that line was delivered by Norm Peterson when Norm enters the bar to the cries of 'NORM!' Coach asks Norm, 'What's shakin'?' Norm's response: 'All four cheeks and a chin.' That was funny stuff! Thanks for the laugh!"

And thanks for setting us straight, Wil. Thanks also to everybody who took the time to write this week.

Want to add to the pile of letters? Throw one on top at [email protected].

Posted by Lee Pender on 12/14/2007 at 1:21 PM0 comments


Hyper-V Beta Hits the Floor

Hyper-V -- which, despite its name, is not an '80s hip-hop legend but an important virtualization offering from Microsoft -- is now in beta.

Posted by Lee Pender on 12/14/2007 at 1:21 PM0 comments


IDC Sounds Another SaaS Warning

Seriously, it's time to start ramping up for SaaS if you haven't already. In one of those studies that basically reports that the earth might just continue spinning on its axis, IDC tells us that SaaS will -- brace yourselves -- dramatically alter the landscape for partners.

Posted by Lee Pender on 12/12/2007 at 1:21 PM0 comments


Office Live Workspace in Beta

Microsoft Office's kind-of, sort-of answer to Google Apps is in beta for those who want a taste of exactly what Software Plus Services is dishing out.

Posted by Lee Pender on 12/11/2007 at 1:21 PM0 comments


Get Back, Service Pack!

Quick hits today because...well, just because. Hey, it's December, and the news is kind of slow, and we're now officially obsessed with the growing possibility of a Dallas vs. New England Super Bowl, which would pit your editor's original hometown (Dallas, or close to it, anyway) against his current (and now somewhat longtime) area of residence. And, with that jinx in place, Green Bay and Indianapolis fans, your teams should be guaranteed spots in the big game. Congrats, and you're welcome.

Anyway, very much in the way that New England's offensive line thwarted the Pittsburgh pass rush on Sunday, Microsoft is letting customers block automatic service pack updates in Windows Update. The service pack blocker will be available for XP, Vista (which doesn't even have a service pack yet) and Windows Server 2003.

And, just as Cowboy quarterback Tony Romo passed to Jason Witten for Sunday's game-winning touchdown, Redmond is passing news of SP1's features to partners and users. (There's no escaping the football metaphors today. Dolphins fans, we offer our sincere apologies.) SP1 should appear in public-beta form some time this week.

Have an extra point to send to RCPU about anything you've read in the newsletter lately? Kick it my way at [email protected].

Posted by Lee Pender on 12/11/2007 at 1:21 PM0 comments


Seven Patches Coming on Tuesday

It's Christmas in...uh, December for those who wanted nothing but Microsoft patches for the holidays.

Posted by Lee Pender on 12/07/2007 at 1:21 PM0 comments


Reader Feedback Friday: Confusion in Redmond and the Decline of Open Source

The apparent confusion at the mother ship over the phrase "Vista capable" came as a relief to Cori:

"How can I get in on the lawsuit? I have had software issues and have already replaced my original hard drive that came with the laptop. My husband, who is a senior program technical engineer for Coinstar, kept on telling me, 'I don't know what you're doing, but stop moving all your files around.' Of course, I'm not lame, even have 18 years of software sales experience, so I am not the culprit of all the software issues going on with the laptop.

"I ran across an article about this less than two months ago, which outlined the exact problems I was (and still am) experiencing. Who do I contact to see if I'm eligible to be included in the lawsuit? Your article was such a RELIEF to show my husband."

As for the lawsuit, Cori, we're not sure that we can help you there, but we're glad that we were able to provide a bit of relief. Thanks for your e-mail.

Greg chimed in with some interesting numbers on open source after our entry on how SMBs are sticking with Microsoft. He says that the desktop market isn't the only place where Microsoft is hammering its competitor:

"I always read open source articles with great interest. However, I find that there is some irony in how everyone seems to think that open source is growing in the server market. The last stats I saw for 2002 and 2006 for market share showed that Windows server market share had grown from in the 40 percent range to 75 percent by 2006. This was at the expense of Unix and Linux. I have not seen recent figures, but it certainly made me wonder whether Linux will survive past the niche that it is in.

"I also saw stats for Apache Web servers, which during the same time shrank in market share from 75 percent to somewhere around 40 percent. IIS in the same timeframe grew from 8 percent to 36 percent. All indications are that IIS will be the leading Web server before the end of next year. This does not include Windows servers that are running Apache but certainly shows the decrease in UNIX and Linux market share in the Web environment, which so happens to be the niche for a lot of Linux servers.

"Anyway, maybe Linux will grow one day. For now, I think Microsoft still rules the roost. I do think this shift in market share will also force Microsoft to look for revenue elsewhere. Watch ERP and competition with Google. Microsoft will focus heavily on these areas moving forward. I would be worried if I was trading in these environments."

Greg, we're not 100 percent sure where you got your numbers, of course, but we're inclined to believe you. And, as for ERP, we've been watching Dynamics for a while here, and we'll continue to keep an eye on it. Thanks for your e-mail.

Posted by Lee Pender on 12/07/2007 at 1:21 PM0 comments


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