Symantec, CA Release Recovery Apps

Symantec's Backup Exec 12 is on the market; the company calls it the first backup application certified for Windows Server 2008. Backup Exec System Recovery 8 is out there, too.

The security giant has also popped out Symantec Solutions for Windows, which has a strong SaaS flavor. And, while we're at it, Symantec has SaaS versions of Online Backup and Online Storage for Backup Exec available, as well. In other news, Symantec's press release writer is recovering nicely from a recent bout of carpal tunnel syndrome.

And, in case you missed it, Symantec rival CA released new recovery management software earlier this month. And you might have missed it, as this is the first time this news has appeared in RCPU.

Posted by Lee Pender on 02/20/2008 at 1:21 PM0 comments


Microsoft To Fight Dirty with Yahoo

Hi, reader, what's happening? Like Lumbergh from Office Space, we're playing a little catch-up today, not because we've "lost some people" but because we took the very un-Lumbergh step of not working over the long weekend. As a result, we're writing Tuesday's newsletter on Tuesday and not the day before. So, it'll be short and sweet today.

Convinced that his company -- hey, isn't this guy about to retire? -- offered a fair price for Yahoo, Bill Gates and his charges at Microsoft are launching a fight to gain control of Yahoo's board and grab hold of the company one way or the other.

Yahoo's Chinese partner, meanwhile, might try to block the takeover, which could, apparently, force Microsoft to hand over more money. Ancient Chinese secret, huh? Well, maybe not. But, thanks to Wikipedia for giving us Calgon jingles in about 15 languages. How do we love thee, Internet? We couldn't possibly count the ways.

Posted by Lee Pender on 02/19/2008 at 1:21 PM0 comments


Redmond Shuffles Web Execs...Again

"Hmm, maybe if we move this person into this job (and, um, buy Yahoo), we'll finally get this Web thing right..."

-- Overheard (not really, of course) in a Redmond board room around the time this decision was made.

Posted by Lee Pender on 02/19/2008 at 1:21 PM0 comments


Microsoft To Give Away Development Tools

To high school and college kids, that is. So, grow a bad teenage mustache, brush up on the parlance of today's youth (we think we heard some of it in the movie Juno, but we can't be sure), and see if you, too, can pass for a high school kid and score some free stuff. Or not.

Posted by Lee Pender on 02/19/2008 at 1:21 PM1 comments


The New York Times Approves of Office Live

Our old buddy David Pogue (OK, OK, we've never met him, but it sounds so classy to know someone who writes for The New York Times) says that Office Live Small Business is actually pretty cool.

Posted by Lee Pender on 02/15/2008 at 1:21 PM0 comments


If You Haven't Patched...Patch!

If you haven't run Microsoft's massive haul of patches from this Patch Tuesday, you might want to go ahead and do that, experts say.

Posted by Lee Pender on 02/15/2008 at 1:21 PM0 comments


Microsoft-Yahoo Update

How much does Yahoo not want to become part of Microsoft? So much that the company is apparently running toward Rupert Murdoch's News Corp. for safety.

Meanwhile, Yahoo's staying busy. CEO Jerry Yang is trying to explain to shareholders why his company -- their company, really -- rejected Microsoft's first overture. And Yahoo's still trying to run a business here, doing what companies do: buying other companies and laying people off.

Microsoft investors, some of them anyway, are now voicing their displeasure over Redmond's pursuit of Yahoo. But, the experts -- who, remember, know not much more than we do -- say that a Microsoft-Yahoo deal is still probable.

Posted by Lee Pender on 02/15/2008 at 1:21 PM0 comments


Azyxxi Gives Way to Amalga

Microsoft has renamed its health care offering for the enterprise. Not that the new name is really that much better.

Posted by Lee Pender on 02/15/2008 at 1:21 PM0 comments


Sweet, Sweet Reader Feedback

Sweeter than discount chocolates the day after Valentine's Day, it's RCPU reader feedback! We're hoping that you're either savoring a post V-Day glow or at least capably explaining to the wife why you came home empty-handed again this year. (We're big fans of, "Valentine's Day is just a retail scam! I love you every day!" Eventually, that's got to work. Oh, and ladies -- we're guessing that 90 percent of our readers are married guys, so please excuse the one-sided attempts at humor.)

Anyway, Jeff opens with a note chiding us for being bummed about the Patriots' Super Bowl loss:

"In regard to this line: 'Remember, the Patriots were supposed to win the Super Bowl by a couple of touchdowns (and, no, we're not over it yet here in Boston), and we all saw how that turned out.'

"Perhaps Microsoft is cheating. Remember, the Rams were supposed to win Super Bowl 36 by a couple of touchdowns (and, no, we're not over it yet here in St. Louis), and we all saw how that turned out.

"I just had to say it."

If you think people in St. Louis are upset, imagine how fans in Los Angeles feel about the Rams. But, seriously, Jeff -- cheating? Microsoft? Bill Belichick and the Patriots? Surely not. They wouldn't do that, would they? Why, that's like suggesting that Roger Clemens might have used steroids...

RCPU also got a couple e-mails this week on Vista SP1. Apparently, somebody out there is waiting for it. Tom writes:

"I'm already running Vista and having no real issues. SP1 could, of course, do nothing but help."

Good to hear, Tom. It's nice to get some positive Vista feedback. Serial e-mailer Mike, we're afraid, isn't so enthusiastic:

"Instead of Vista SP1, why don't they name it Vista SP-ME, or Vista ME+8? That way they could package two of their OS debacles together."

Mike, we're thinking that you might have hit on the greatest...idea...ever. Instead of a Greatest Hits compilation, we're thinking of coming up with a list of Microsoft's greatest misses. Stay tuned.

That's all for now. Thanks to those who took time to write. Have something to add? Add it at [email protected].

Posted by Lee Pender on 02/15/2008 at 1:21 PM0 comments


VMware Revises Channel Program

Virtualization titan VMware has sweetened the incentive pot for some of its smaller partners with revisions to its channel program. Specifically, partners at its program's Professional level (basically its entry level) now have access to the "advantage +" incentive program for the first time.

"We're seeing a growth in all of our partner tiers," Julie Eades, VMware's director of worldwide channel marketing, told RCPU. "We really felt that [Professional partners] are very open to needing the same kind of benefits as the other tiers of the program." VMware now has nearly 10,000 partners worldwide, Eades said.

There are also enhanced training programs and new marketing programs and tools in VMware's program upgrade. All the gritty details are here.

Posted by Lee Pender on 02/14/2008 at 1:21 PM0 comments


NetApp Expands Channel Program

Well, hello, RCP Editor in Chief Scott Bekker. Perhaps you have some news about NetApp for us:

Network storage vendor NetApp this week launched an expansion of its channel program in a bid to expand its market share against EMC and other storage vendors by giving its partners the tools to deliver more profitable services surrounding NetApp's storage devices and software. Of the four initial service focus areas for NetApp partners in the program, one is specifically for Microsoft applications.

The new NetApp channel program is called the Authorized Professional Service Partner Program. The Sunnyvale, Calif.-based company, which on Wednesday announced 21 percent revenue growth for the quarter, claims about 1,000 partners worldwide in its long-standing channel program, with indirect sales accounting for about 70 percent of the company's revenues.

Rick DeTurck, senior director of services marketing for NetApp, said that NetApp hopes to bring about a quarter of its channel partners into the Authorized Professional Service network in the first year, and up to half of its partners into the program eventually.

At the same time, the company is trying to bring in systems integrators who haven't worked with NetApp. "We absolutely expect that this will attract partners from other vendors into the NetApp ecosphere," DeTurck said.

DeTurck estimated that a third to a half of existing NetApp partners also belong to the Microsoft Partner Program. "There's a fairly good overlap," he said. "The thing about NetApp is that the Microsoft applications really do well on NetApp storage. We've customized our software to take advantage of [Microsoft] operating system and the applications, so they can do snapshots and backup recovery and instantaneous recovery of mailboxes for Exchange or Web sites for SharePoint."

According to NetApp's announcement, partners who meet the authorization requirements can sell partner-branded professional services of NetApp technologies; specialize in a NetApp solution area; and gain access to training, methodologies and best practices. The solution areas are based on practice areas that NetApp's internal professional services team has already implemented with customers.

The first set of specialty solution areas for partners are:

  • storage system design and implementation
  • network storage for virtualized infrastructure
  • virtual tape library design and implementation
  • Microsoft applications

Later, NetApp plans to roll out specialty solutions for the channel in disaster recovery, backup and recovery, metrocluster, security encryption, and data assessment.

Posted by Lee Pender on 02/14/2008 at 1:21 PM0 comments


Microsoft E-Mails: PCs Were Not So Vista-Ready After All

You might remember a lawsuit filed claiming that Microsoft labeled PCs as Windows Vista capable when they were only really capable of running one version of Vista, the low-level Vista Home Basic.

Well, this week, we found out as part of the suit's legal proceedings that there was more to the story than just a bit of allegedly misleading marketing. Apparently, there was something resembling mass confusion inside Microsoft, including fairly high-ranking executives -- Mike Nash and Jim Allchin among them -- questioning what on earth was going on with the whole Vista labeling campaign. One employee even said in an e-mail that a "piece of junk" PC could still qualify for a Vista Ready label.

Now, companies screw stuff up all the time, sometimes unintentionally and sometimes somewhat more intentionally. What seems to have happened at Microsoft sounds like confusion and disorganization, which, again, isn't unusual in companies of 70,000 people.

But, it does seem unfortunate that Microsoft apparently did such a poor job of managing a not-unimportant aspect of the biggest release in years of its flagship product. The result was, at the very least, confusion among consumers -- and maybe even (we're speculating here) some confusion among and ill will from customers toward Microsoft partners as well (if, that is, any customers have actually decided to deploy Vista).

This little story just makes us wonder what else Microsoft is capable of botching. In business, especially the software business, the devil is always in the details, and Microsoft folks should know that by now. We're also not thrilled with the tone execs took in their e-mails -- check the RCP story linked above (and here again). They seem to, first off, not entirely know what's going on, and secondly, point fingers at underlings for screwing up. Of course, we're just getting tiny samples here.

In the long run, this little Vista labeling debacle isn't that big of a deal -- and, of course, no matter what happens, according to RCPU's incontrovertible law, Microsoft will make more money. But if you're wondering why Vista has been a mitigated success at best, maybe it's time to start asking questions about whether Redmond has lost some of its focus, especially on core products. And maybe it's time to wonder just how capable Microsoft would be of absorbing a monster like Yahoo after all.

What's your take on Microsoft's Vista labeling fiasco? Do you find that the company is losing focus? Let me know at [email protected].

Posted by Lee Pender on 02/14/2008 at 1:21 PM1 comments


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