Symantec Seeks Partner Feedback -- Redmondmag.com

Symantec Seeks Partner Feedback

By Lee Pender
04/01/2007

Partners of security giant Symantec Corp. will soon be able to give the company more feedback on its partner program.

Cupertino, Calif.-based Symantec plans to survey 25 percent of its partners every quarter, gauging their satisfaction and using the results to improve the program, says Julie Parrish, vice president of the company's Global Channel Office. Symantec based its partner-satisfaction program entirely on its customer-satisfaction program.

Symantec also opened the higher levels of its four-level program-including Registered, Silver, Gold and Platinum levels-to smaller and niche partners.

The company has also introduced online assessments for technical certifications and a new portal, PartnerNet 3.0.

About the Author

Lee Pender is the executive features editor of Redmond magazine. You can reach him at [email protected] or follow him on Twitter.

Featured

Using Configuration Files to Control PowerShell Scripts, Part 2: Building Blocks

Learn how to use PowerShell's GUI capabilities to dynamically create configuration files that enhance script flexibility and usability.
U.S. House Leaders Unveil Bipartisan Strategy for AI Governance and Innovation

On Tuesday, U.S. House Speaker Mike Johnson and Democratic Leader Hakeem Jeffries received the final report from the bipartisan House Task Force on Artificial Intelligence, which outlines essential principles and recommendations to bolster American leadership in AI.
Using Configuration Files to Control PowerShell Scripts, Part 1: The Basics

Learn how to use JSON configuration files to make PowerShell scripts more dynamic, flexible and user-friendly.
Exchange Online Receiving Enhanced Message Trace

Microsoft has announced the public preview of its enhanced Message Trace feature in the Exchange admin center (EAC) for Exchange Online.
Major Microsoft Multifactor Authentication Vulnerability Revealed

A vulnerability in Microsoft’s multifactor authentication (MFA) system has been uncovered by cybersecurity firm Oasis Security, allowing attackers to bypass security measures and access sensitive data across services including Outlook, OneDrive, Teams and Azure.