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Microsoft's MSN Search Restored

Microsoft Corp.'s MSN search engine stopped working for about four hours Thursday.

Microsoft Corp.'s MSN search engine stopped working for about four hours Thursday.

Microsoft Corp.'s MSN search engine stopped working for about four hours Thursday.

Microsoft spokesman Justin Osmer said in an e-mail that the company was still trying to determine what went wrong.

During the outage, which began about 8:30 a.m. and was being restored as of about 12:15 p.m., users who tried to find Web pages were told the service was unavailable and that, "Our team is working to restore service as quickly as possible."

Microsoft's MSN Search is the No. 3 search provider in the United States, according to Nielsen/NetRatings, behind market leaders Google Inc. and Yahoo Inc. Nielsen/NetRatings said MSN provided 10.7 percent of all U.S. search results in February, compared with 48.5 percent for Google and 22.5 percent for Yahoo.

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