Sniffing Out XP SP2 Problems
On the road again, this time at TechMentor/San Jose, Bill takes time out to contemplate a solution to this admin's XP SP2 problem.
- By Bill Boswell
- 09/28/2004
Dear Readers: I'm writing this week from
MCP Magazine's
TechMentor Conference in beautiful
San Jose, CA. I'm busy collecting questions from attendees and I'll be
answering them in future columns.
Meanwhile, I recently I got a note from Gray S. about a problem he had
with XP SP2:
Bill, I normally manage my Exchange 2003 servers from on my WinXP
computer. Everything was working fine until I recently installed Windows
XP SP2. Now, the Exchange Message Tracking Center no longer works. I
tried un/reinstalling all of the Windows and Exchange Admin Tools to
no avail.
| Get
Help from Bill |
|
Got a Windows or Exchange question or need troubleshooting
help? Or maybe you want a better explanation than provided
in the manuals? Describe your dilemma in an e-mail
to Bill at mailto:[email protected];
the best questions get answered in this column.
When you send your questions, please include your
full first and last name, location, certifications (if
any) with your message. (If you prefer to remain anonymous,
specify this in your message but submit the requested
information for verification purposes.)
|
|
|
Answer: I wasn't able to replicate Gray's problem, so here's
what I recommended to him. I wanted him to load a packet sniffer on the
XP desktop, then examine the traffic generated when he attempts to open
the Message Tracking interface.
I normally use Ethereal for this type of work. It can be downloaded from
http://www.ethereal.com. Ethereal
requires a packet driver called WinPCap, which can be downloaded from
http://winpcap.polito.it/install/default.htm.
(Hint: Use the 3.1 beta 3 version.)
I'd also like to hear from anyone who has had the same, or a similar,
problem.
Until next week...
About the Author
Contributing Editor Bill Boswell, MCSE, is the principal of Bill Boswell Consulting, Inc. He's the author of Inside Windows Server 2003 and Learning Exchange Server 2003 both from Addison Wesley. Bill is also Redmond magazine's "Windows Insider" columnist and a speaker at MCP Magazine's TechMentor Conferences.