Auto-Babble

Quick solution that allows a public folder to automatically reply to incoming e-mail.

Question: I read your solution last week for sending autoreplies from resource mailboxes. [See "Limiting Calendar Conflicts" at http://mcpmag.com/columns/article.asp?EditorialsID=779. —Editor] I am trying to find out if there is a tool/solution for setting up a public folder to auto-reply to e-mails sent to that resource. Any ideas?
— Ashu

Get Help from Bill

Got a Windows or Exchange question or need troubleshooting help? Or maybe you want a better explanation than provided in the manuals? Describe your dilemma in an e-mail to Bill at mailto:boswell@101com.com; the best questions get answered in this column.

When you send your questions, please include your full first and last name, location, certifications (if any) with your message. (If you prefer to remain anonymous, specify this in your message but submit the requested information for verification purposes.)

Answer: You can use Outlook to set up an autoreply. Here's how to do it:

  1. Launch Outlook using the account of someone with admin permissions for the public folder tree.
  2. Open the Properties window for the public folder in Outlook and select the Administration tab.
  3. Click Folder Assistant. This opens a Folder Assistant window.
  4. Click Add Rule. This opens an Edit Rule window.
  5. Check the Reply With option and then click Template. This opens a standard message form.
  6. Enter the subject and text of the message you'd like to use for the autoreply. Don't fill in a To or Cc.
  7. Save and close the message form then click OK. You'll get a warning that this rule will fire for all incoming messages.
  8. Click Yes then OK then OK again to close all the windows.
  9. In Outlook, send a message to the public folder. You should get a reply back immediately. The reply will use the subject and body you put in the template message.

Hope this helps, Ashu!

Deploying XP SP2
Have you deployed XP SP2 yet? Have any war stories to tell? Send me your experiences, good and bad, and we'll print them in an upcoming column.

Also, I know that quite a few of you manage Exchange servers. Eric Hartmann, a tester on Microsoft's core Exchange team, has posted an inside look at free/busy scheduling on the official Exchange team blog, You Had Me At EHLO. Check it out at http://blogs.msdn.com/exchange/archive/2004/08/19/217187.aspx.

About the Author

Contributing Editor Bill Boswell, MCSE, is the principal of Bill Boswell Consulting, Inc. He's the author of Inside Windows Server 2003 and Learning Exchange Server 2003 both from Addison Wesley. Bill is also Redmond magazine's "Windows Insider" columnist and a speaker at MCP Magazine's TechMentor Conferences.

Featured

  • How To Remove the Windows 10 Action Center

    Microsoft meant well with Windows 10's Action Center, but the constant pop-up notifications are often more annoying than helpful. Here's how to get rid of them.

  • Google IDs on Azure Active Directory B2B Service Now at 'General Availability'

    Microsoft announced on Wednesday that users of the Google identity and access service can use their personal log-in IDs with the Azure Active Directory B2B service to access resources as "guests."

  • Top 4 Overlooked Features of a Data Backup Strategy

    When it comes to implementing an airtight backup-and-recovery plan, these are the four must-have features that many enterprises nevertheless tend to forget.

  • Microsoft Bolsters Kubernetes with Azure Confidential Computing

    Microsoft on Tuesday announced various developments concerning the use of Kubernetes, an open source container orchestration solution fostered by Google.

comments powered by Disqus

Office 365 Watch

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.