UPDATE: Help Desk Contest Winners -- Redmondmag.com

UPDATE: Help Desk Contest Winners

In honor of MCDST's release, winners of help desk heroism/horror submissions announced.

By Michael Domingo
03/18/2004

Back in January, we asked for you to submit your help desk stories of heroism or horror, in honor of the release of Microsoft's new Microsoft Certified Desktop Support Technician title. The winner is Brian Gibson, whose submission solved the mystery of disappearing network files and kept the problem from future recurrence via security policies.

For his compelling story, which we'll publish in a future print edition of MCP Magazine, Brian receives the grand prize, which includes:

Mark Minasi's Windows XP & Server 2003 Resource Kit, by Mark Minasi (Sybex)
Mastering Windows XP Registry, By Peter Hipson (Sybex)
Windows XP Home and Professional Editions Instant Reference, By Denise Tyler (Sybex)
Inside Windows Server 2003, by William Boswell (Addison-Wesley)
The Ultimate Windows Server 2003 System Administrator's Guide, by Robert Williams, Mark Walla (Addison-Wesley)
Microsoft Windows Server 2003 Delta Guide, by Don Jones, Mark Rouse (Sams Publishing)
Microsoft Windows Server 2003 Unleashed, by Rand Morimoto, Michael Noel, Omar Droubi, Kenton Gardinier (Sams Publishing)

Prizes were provided courtesy of Addison-Wesley, Sams, and Sybex.

Among the submissions were five runners up:

Marvin Androschuk (Canada)
Dana Cummins (Tacoma, Washington)
Howard Feldsott (New York)
Rick Haslam (Canada)
Nicholas Kummer (Detroit, Michigan)

For their submissions, they'll receive one of the above listed books and their submissions will appear in a future print edition of MCP Magazine. Congratulations to all!

Microsoft's new Microsoft Certified Desktop Support Technician title became available upon the release of two exams, 70-271, Supporting Users and Troubleshooting Windows XP, on January 12 and 70-272, Supporting Users and Troubleshooting Desktop Applications on Windows XP, on February 4. For more information on the MCDST certification, click here.

About the Author

Michael Domingo has held several positions at 1105 Media, and is currently the editor in chief of Visual Studio Magazine.

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