Microsoft's Online Support Program: Ends Nov. 1

For a limited time, Microsoft offers rapid online support for selected Microsoft products, including SQL Server 2000 and Windows 2000 Server. Cost of support: $99.

You still have time to check out just how quick Microsoft's response is to your most vexing problems for selected Microsoft products. Last month, Microsoft launched a pilot program that offers online assistance via a Microsoft support professional for Office XP, Project, Windows 2000 Server, SQL Server, Visio Professional, among others.

Online assistance costs $99 and is provided in the form of a chat or e-mail response. The program ends its run on Nov. 1. To try it out, go to;en-us;

About the Author

Michael Domingo is Editor in Chief of Virtualization Review. He's been an IT writer and editor for so long that he remember typing out news items in WordStar.

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Reader Comments:

Thu, Nov 7, 2002 AST Anonymous

Is this support free for MCSE prople?

Thu, Nov 7, 2002 AST Anonymous

Is this support free for MCSE people?

Sun, Oct 20, 2002 ganesh tanjore


Fri, Oct 18, 2002 John Gordon Grand Junction, CO

I have tried this service and it is much better than phone support in my opinion. The response was quick, and it is easier to send large amounts of information about problems and solutions through e-mail than on the phone. It also allows you to send and receive files that may help diagnose or fix the problem. The price is much better than phone support also! I hope MS considers making this a permanent option. Give it a try while you still can, if you need help.

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