Tech Library

Download free white papers, e-books, technical reports, infographics, and other useful resources from Redmond Magazine's experts and our vendors. Also see our Free Webcasts.

Free White Papers Sponsor Index

  • Unified Communications as a Service for Dummies

    This eBook highlights the benefits of UCaaS such as cost savings, increased productivity, and remote work. Also, this eBook explains the history, technical requirements, and case studies of UCaaS.

  • KuppingerCole Executive View on Active Roles

    To learn how Active Roles can help your organization, download KuppingerCole’s Executive View report on AD account lifecycle management and One Identity Active Roles.

  • Zero Trust and Privileged Security for Hybrid AD

    Read the white paper to learn how you can enable Zero Trust in your hybrid AD environment.

  • Five9 Intelligent Virtual Agent Solution Guide

    Consumers have become accustomed to getting help from their personal virtual assistants, and they now increasingly prefer self-service options when contacting businesses. At the same time, overall consumer demand is increasing. There are now more consumers purchasing more goods and services across more channels than ever before.

  • Breaking Down the Walls Between the Contact Center and the Business

    Download this No Jitter white paper, sponsored by Five9, to learn why integrating contact center and unified communications (UC) platforms is a business imperative.

  • Five9 UC Integration with Microsoft Teams

    Customers are increasingly more demanding, and it leaves agents in a tough position. Agents don’t have all the answers and often reach a certain point during a customer interaction where they need additional help. Five9 UC Integration with Microsoft Teams enables agents to consult with experts, conference them in, or transfer the call directly to answer the customer’s question on the first contact.

  • Achieving the full power of Microsoft Teams

    Making the Leap From Teams Deployment to Full Adoption and Lifecycle Management

  • Top 5 Reason to Use Azure for DR with Zerto

    This white paper provides an overview of the benefits of using Azure cloud as your DR site: Cost Savings, Reliable Infrastructure, Increased Efficiency, Flexibility at Scale, Zerto & Azure – Your Trusted Cloud Solution!

  • Protecting Financial Institution's Data from Ransomware Threats

    Protecting financial institutions from ransomware is getting tougher by the day. In 2019, it was reported that the second-largest source of data breaches occurred between April – June, with 42 service breaches taking place in just one quarter. To protect against threat and lasting implications on the business, download now to learn why Veeam is the #1 Backup and Recovery solution for Office 365 data in the IBM Cloud.

  • Modern Data Protection for Financial Services and Insurance (FSI)

    Modern data protection has never been more important than now. With the ability to enable data resiliency (to protect every workload) while delivering advanced threat protection for sensitive financial data, Veeam and IBM Cloud allows financial organizations the ability to achieve unparalleled data availability, automation and governance. Download now to learn why Veeam is the #1 Backup and Recovery solution for Office 365 data in the IBM Cloud.

  • The Future of Software Asset Management: Four Steps to Ascend the Summit

    We know IT leaders are constantly challenged to implement transformation while saving on costs – but what if the budget for transformation was already there, and you didn’t realize it? In this eBook, you’ll learn how to uncover the buried budget for funding your initiatives by evolving your software asset management (SAM) strategy.

  • How to Reduce the Risk of Phishing and Ransomware

    Wave after wave of phishing attacks and rampant ransomware infections continue to keep even the most hardened information security professional up at night. Read this original research report that surveyed cybersecurity professionals to learn how they’re combating these threats and why a multi-layered approach to cybersecurity is important.

  • Cybersecurity in Education

    Schools and universities are treasure troves of information worth its weight in gold to hackers. If you manage cybersecurity issues at an educational institution, download this whitepaper to explore vital information and learn need-to-know advice to help you shore up your cyber defenses.

  • Root Causes of Ransomware

    The key to mitigating ransomware is understanding that it is not your real problem. It is the outcome of your real problem, which is often related to social engineering and phishing. Download this whitepaper to explore the root causes of ransomware based on a review of industry research and learn tips for mitigating ransomware risk in your organization.

  • Forrester Total Economic Impact™ of KnowBe4 Offers 276% ROI and Payback Within 3 Months

    Read this commissioned Total Economic Impact™ study for an in-depth look at Forrester Consulting’s analysis and detailed walk-through of KnowBe4's impact on a global enterprise customer. The resulting research assesses the cost savings, productivity gains, and business benefits the KnowBe4 and PhishER platforms can deliver. How does a three-year 276% ROI with a less than three-month payback sound?

  • 2021 Phishing by Industry Benchmarking

    The 2021 Phishing By Industry Benchmarking Report compiles results from the fourth annual study by KnowBe4 and reveals at-risk users across 19 industries that are susceptible to phishing or social engineering attacks. Taking it a step further, the research reveals radical drops in careless clicking after 90 days and 12 months of simulated phishing testing and security awareness training using the KnowBe4 platform.

  • The 12 Essential Tasks of Active Directory Domain Services

    Learn how you can reduce AD workloads through the implementation of proper management, automation and administration tools.

  • 10 steps to cleaning up Active Directory user accounts — and keeping them that way

    In this document, 10 steps are provided that can be taken to remediate user account problems in AD and to prevent them from occurring in the future. These steps use native AD features and common workflow technology such as Microsoft SharePoint, so no significant prerequisites will hinder your ability to implement these recommendations.

  • Value of Red Hat solutions compared to free open source software

    This IDC executive summary shows the business value of Red Hat’s commercially supported infrastructure software versus free open source solutions.

  • Open Your Possibilities E-book

    Learn how mid-sized organizations are redefining the power and potential of their IT environments.