Coffee Talk: Top Enterprise UC Trends Heading Into 2023

Date: Thursday, October 20 at 11am PT / 2pm ET

Join us live to qualify to receive a $5 Starbucks gift card!*

Expanding your revenue universe with UCaaS and CCaaS

As we enter 2023 the dynamics of where people work will continue to dramatically shift, significantly impacting the growing role of unified communications as a service (UCaaS). Enterprises are becoming more concerned with how their people access data and resources than with where they physically are. In this Coffee Talk session, Senior Resultant Howard M. Cohen will examine coming advances in how people communicate and collaborate consistently and constantly as they remove their location limitations. We'll look at many key UCaaS concepts and components, including:

  • Calling anywhere from anywhere
  • The Growing Role of Contact Centers for Sales & Customer Service
  • Redefining Conferences
  • Redefining Team Dynamics
  • Appreciating the Value of Simultaneous Editing & Whiteboarding
  • HID Hardware improvements
  • Expanding the UCaaS Mobile App as Center of the App Universe

Register now!

About the presenters:

Our Industry Expert

Howard M. Cohen, Sr. Resultant, The TechChannel Partners' Results Group

Howard is a 40+ year executive veteran of the Information Technology industry who today writes for and about the IT channel. He’s a frequent speaker at IT industry events that include Microsoft Inspire, Citrix Synergy/Summit, ConnectWise IT Nation, ChannelPro Forums, Cloud Partners Summit, MicroCorp One-On-One, and CompTIA ChannelCon, frequently hosts and presents webinars for many vendors and publications.

Moderated by:
John K. Waters, Editor at Large,

*Prize will be distributed to the first 250 attendees who attend the live event for a minimum of 51% of the total presentation. Only valid business e-mail addresses of current employer will be considered. Only eligible for one entry per individual, not per e-mail address. Must be a US resident. No substitutions allowed. False and/or deceptive entries or acts shall render entrants ineligible. No purchase is required. This offer is not valid where prohibited by law. If there is any reason to suspect abuse, fraud, or breach of these terms and conditions, we have the right to void the prize.

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