Wednesday, February 9, 2022

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Featured Speakers


  • Prashant Darisi
    Vice President of CEM Business Solutions
    Everbridge     Prashant is a technology leader with proven management experience in strategic planning, roadmap execution, high-performance teams, and best-practice methodologies. Prior to his role as VP of CEM Business Solutions, he was Vice President of Product Management responsible for IT Alerting, IoT, Visual Command Center products, and Risk Intelligence products; that includes Everbridge solutions helping the United States Army Intelligence monitor risks around the world. Prashant has extensive experience in leading large engineering and product management teams and also has 2 patents in his name.

  • Tobias Dunn-Krahn
    CTO
    xMatters Inc., an Everbridge Company     Tobias Dunn-Krahn is CTO at xMatters Inc., an Everbridge Company. He has been building enterprise software and enterprise software teams for over 25 years. On the rare occasion he’s away from his keyboard, you might find him eating, travelling or making music.

  • Cody Lowder
    Associate Vice President of Consulting
    xMatters Inc., an Everbridge Company     Cody Lowder is the AVP of Consulting for xMatters and now Everbridge Digital Operations field consulting. He has over 25 years experience from both the Operations side of IT but also the Consulting side. Before Everbridge Cody was a Principal Enterprise Architect for CA and before that he owned IT Service Delivery for Zions Bank. Cody has been quoted as an industry expert for both SRE and ITSM process design in a number of IT publications and holds 2 patents for a SAAS architecture he developed in 2001.

  • Dr. John Maeda
    Chief Customer Experience Officer
    Everbridge     John Maeda serves as Everbridge’s Chief Customer Experience Officer. As Everbridge further extends its leadership position in Critical Event Management (CEM), John works cross-functionally with Product, Engineering, Customer Service & Support, and Marketing to drive innovation, thought leadership and awareness in the marketplace for the company’s award-winning and global SaaS platform. John oversees the end-to-end experience for all stakeholders interacting with Everbridge’s technology including government, healthcare, and business leaders, crisis managers, emergency first responders, employees, and citizens.

  • Kerin Munro
    Sr. Director, Customer Success
    xMatters Inc., an Everbridge Company     Kerin Munro is the Sr. Director, Customer Success at xMatters. Kerin joined xMatters in 2019 and leads the company’s customer success teams with a focus on fostering collaboration that creates transformational changes leading to improvement in customer loyalty. She has been helping organizations build 1st class customer experiences for over 20 years. Prior to xMatters, Kerin held similar roles within Cygilant and Sophos.

  • Doug Peete
    Application Architect
    xMatters Inc., an Everbridge Company     Doug brings over 25 years of enterprise software design and implementation experience to Everbridge, where he plays a key role as an application architect of the xMatters product. Prior to Everbridge, Doug served in a variety of customer-facing and product design roles at PeopleSoft (Oracle), Vignette (Open Text) and Ariba (SAP). He holds a B.S. in Computer Engineering from Cal Poly, San Luis Obispo.

  • Paul Porter
    Vice President of Sales Engineering
    xMatters Inc., an Everbridge Company     Paul is the VP of Sales Engineering with over 25 years of IT consulting, sales and presales experience. He joined xMatters, now an Everbridge company, in 2011 and manages the global presales team supporting new and existing clients. Prior to xMatters, he served in presales management and sales roles with Mercury, HP, and multiple startup software companies. He was also a leader within the Advanced Systems Group within Accenture. Paul holds a BS in Computer Science & Math, and a MS in Computer Science from Baylor University.

  • Adam Winer
    Director of Support Services - Information Technology
    Station Casinos     Adam Winer is an IT Director for Support Services at Station Casinos. Station Casinos owns and operates 20+ casinos with gaming and hotel operations in Southern Nevada. Responsible for Help Desk Operations and IT Service Management, Adam helps lead the way in the creation of process and framework that are key to how IT executes at Station Casinos.

Why Attend

Using automation as part of your digital transformation strategy is key for every IT manager in 2022 -- but do you know where to start? Or how to be successful? Do you have the tools to get you where you need to go?

If you are wondering exactly where automation and digital transformation can take your organization, how to get there, and how even one product can help take your enterprise architecture leaps and bounds forwards, then this information-packed event is for you! Curated by the editors of Redmondmag.com and featuring digital transformation experts, you'll see hands-on demos, customer success stories and leadership insights. You'll learn how to Streamline operations

  • Cut costs
  • Move your digital transformation forward
  • And much more
Sign up now!

Agenda

  • 8 a.m. PT, Part 1:
    Enterprise Resilience Amidst The Evolving Digital Landscape
    Dr. John Maeda, Chief Customer Experience Officer, Everbridge
    The era of digital transformation and exponential growth of digital services have empowered businesses to grow and prosper in new ways while also exposing new vulnerabilities and business operations. It is no longer a question of if but *how often” to expect a critical incident to take place. Thus, establishing robust practices which ensure operational resilience, is a top priority for C-Suite of all organizations.

    In this session, we will discuss how a Digital Operations Platform enables agile service delivery models, providing resiliency for IT systems so that digitally transformed organizations can pursue more opportunities.
  • 8:20 a.m. PT, Part 2:
    The Road Ahead: Next Gen Digital Operations
    Doug Peete, Application Architect, xMatters Inc., an Everbridge Company
    Tobias Dunn-Krahn, CTO, xMatters Inc., an Everbridge Company
    Hear from xMatters Chief Product Officer, Doug Peete, and Chief Technology Officer, Tobias Dunn-Krahn as they discuss how to streamline operations and rapidly deliver products at scale with the next generation platform.
  • 8:50 a.m. PT, Part 3:
    Digital Operations in Action
    Paul Porter, Vice President of Sales Engineering, xMatters Inc., an Everbridge Company
    In this live product demo, we will showcase how xMatters and Crisis Management handles a cyber security incident with end-to-end Critical Event Management. Session will include a 10 minute live audience Q&A.
  • 9:20 a.m. PT, Part 4:
    Path to Success with Everbridge Digital Operations
    Cody Lowder, Associate Vice President of Consulting at xMatters Inc., an Everbridge Company
    Kerin Munro, Sr. Director, Customer Success at xMatters Inc., an Everbridge Company
    You don't need to go alone - we make it easy to get started and achieve expanded goals even after your go-live. In this session learn how we help you quickly see value with Digital Operations and the continued resources you have access to throughout your partnership with Everbridge. Learn how to improve customer experiences by streamlining your operations and iterating at scale.
  • 9:35 a.m. PT, Part 5:
    Digital Operations: A Customer’s Perspective
    Prashant Darisi, Vice President of CEM Business Solutions, Everbridge
    Adam Winer, Director of Support Services - Information Technology, Station Casinos
    Hear how customer Stations Casino has leveraged xMatters to deliver amazing customer experiences. Session will include a 10 minute live audience Q&A.

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