IT Management


UPDATE: Microsoft Unveils 'Premier Mission Critical' Support Service

Microsoft today announced a new mission-critical support option for organizations as part of its Microsoft Services consulting business.

Does Your Company Have Intelligence?

B.I. projects can be complex and expensive, but there are increasing options for smaller shops -- with big payoffs.

New Advice for Building Your IT Team

Why generalists are gaining favor in cash-strapped IT departments.

ISVs Release SharePoint 2010 Tools

Now that the latest version of the Microsoft collaboration platform is available, a vast number of third-party tools aim to help configure, migrate, manage and extend its capabilities.

Redmond's Living Dead: Microsoft's 8 Most Popular 'Zombie Products'

These roducts aren't really alive, but they're not quite extinct, either. They're the walking dead of Microsoft product lines, and it's best to avoid them -- if you can.

Bill Gates Is Gone, and He's Not Coming Back

Even if Steve Ballmer is going to be replaced (doubtful), it won't be by Bill.

Group Codifies IT Maintenance Consumer Rights

A council of global IT CIOs, in conjunction with research group Gartner Inc., has released a "code of conduct" for solution vendors on IT maintenance issues.

Survey: IT Stuck in Manual Mode Despite Active Directory's Promises

According to a recent study, administrators in Windows environments are still doing much of their administrative legwork the old-fashioned way: by hand.

Faculty, IT Diverge on the Importance of Classroom Tech

Faculty members and campus IT staff aren't exactly in agreement on the necessity of some technologies in education.

Congress Holds Hearings on Cloud Computing

Proponents of cloud computing Thursday gave members of Congress an update on federal initiatives designed to achieve cost-savings and make the computing model more secure for wider agency adoption.

Dell Faces Scrutiny After Court Documents Alleging Deceit Released

Case stems from sales of faulty servers made from May 2003 to July 2005.

Get Ready to Upgrade to SharePoint 2010: A Planning Guide

You may be tempted to jump right into a SharePoint 2010 upgrade, but it requires a substantial amount of planning. This will guide you through the upgrade planning process.

What Does Microsoft Know About You?

We take a look at all the various sources of data Microsoft collects from customers, how it stores and uses that data, and how its use of it stacks up against Google and other competitors.

Understanding Microsoft's New Windows Virtual Desktop Licensing with Software Assurance

As of July 1, Microsoft will bundle VDI/VDA licensing for the Windows client OS into Software Assurance (SA). Here's how the changes may affect you.

Is Change Control Killing Your Business?

Change control can sound good on paper, but it can also be used to shut down change entirely. Here's the process controls you'll want to implement to make sure innovation stays alive and keeps you (and your employer) happy.

How Microsoft Is Busting Its Own 'The Browser Is Part of the OS' Myth

For years, Microsoft has insisted that the browser is an integral part of the operating system, yet the company's current strategies with IE 6 and IE 9 make that argument an absurdity.

IT Spending Budgets Not Yet on Upswing

Computer Economics has painted a pessimistic view for IT budgets the near future.

IT Complexity, Costs Driving Cloud Adoption

Cloud-based services are getting a second look by IT organizations, according to a new report from Gartner.

Gartner Dissects Google vs. Microsoft Cloud Battle

Organizations should start experimenting with Web apps from Google, Microsoft and other software companies.

Billions Expected for Cybersecurity Research

As the Obama administration and Congress propose various measures to improve the nation's cybersecurity, the Office of the Director of National Intelligence is planning to spend "multiple billions of dollars" on cybersecurity research.

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