Exchange ActiveSync has become the de facto standard for synchronizing mobile device calendar, contact and email data. A successful mobile device deployment depends on giving users a reliable, stable synchronization experience, but there are many parts in the Exchange ActiveSync data path, and if any of these parts fails or degrades, the overall experience for some of your users will be substandard.
This paper describes the Exchange ActiveSync protocol, the data path used for provisioning and synchronizing devices; describes the major challenged inherent in providing reliable synch services, particularly for BYOD users; and discusses how the right solution can help meet those challenges by improving uptime and availability.
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