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MS Online Debacle Blamed on DNS

Last week I talked about myriad Microsoft online mail services simply ceasing to function -- pooping out, dying, failing and going nowhere but south for several hours (for most users). At first, as some of you loyal Redmond Report readers pointed out, there was no explanation.

Now Microsoft has found a scapegoat: DNS. It was really the fault of DNS. After all, DNS is DNS. It was instead clearly a DNS configuration, maintenance or management error -- one that has been rectified.

One Redmond Report reader, Rick, says his service was down for five full days. Another Live@EDU user was down for an evening, but had the same thing happen three weeks ago. He was frustrated that Microsoft gave scant details, describing the response as a "pay no attention to that man behind the curtain" ploy.

Have your Web or cloud services been stable or suspect? You tell me and I'll tell the rest at dbarney@redmondmag.com.

Posted by Doug Barney on 09/12/2011 at 1:18 PM


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Reader Comments:

Mon, Sep 12, 2011 Ian Newman Sonoma CA

5-day outage? That could kill a company! With the instability of the Internet and all of it's intricate features, I would never rely 100% on a web based app of any sort. The cloud is just not ready for prime time yet folks.

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