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MS Pulls an Amazon

Wow. Here I am busting Amazon's chops over its huge three-day outage, and then Microsoft goes ahead and has a critical online e-mail outage.

I'm not talking about Hotmail, which is really for casual use, but Exchange, for gosh sake. The Web version of Exchange, part of BPOS, fell apart a few times, and most of the damage was e-mails that took forever to send or arrive. So far there are no reports of data loss.

This is getting scary. Amazon, VMware and now Redmond have had serious outages. Are we all to move to a cloud we can't trust?

Have you had cloud/Internet catastrophes? Spill the beans at

Posted by Doug Barney on 05/16/2011 at 1:18 PM

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Wed, May 18, 2011 BWJ Texas

Oh, and btw, my answer to "Are we all to move to a cloud we can't trust?" is a resounding NO!. Even if it were a cloud that we "can" trust.....

Wed, May 18, 2011 BWJ Texas

That I understood, the problem was with huge (6-9 hrs) mail delays. Far from an outage, but still a big issue. Still an even farther cry from completely losing data. Again though, to echo some sentiment here, there is a risk with trusting someone else to host your data and business appliations. Is your business willing to accept that risk? This isn't anything that has never happened to a mail server. You can find many cases with any mail server where one problem or another was resolved and you had to wait for mail queues to drain, which resulted in long delays. Which isn't to take away from the severity of 6-9 hour mail delays. MS is supposed to have top notch engineers runnnig their offering and shouldn't see such a sizable problem.

Mon, May 16, 2011

Just for clarification, my understanding is that this was limited to BPOS and not in any way associated with the Azure cloud offering.

Mon, May 16, 2011 Terry Brisbane, Australia

Outages of 'the cloud' are a major concern compared to replacing/repairing an email server, SQL server etc in house where the local IT guys have control over the hardware and software. Kind of like public transport - you know where you should be going, when you should get there, how safe it should be and what it should cost but it is always a gamble. I still recommend local servers with local IT staff to students. Trusting your corporate data to unknown people goes against the grain.

Mon, May 16, 2011 Don Sunnyvale, CA

Although I do not think the "cloud" is a fad that will go away, adopters need to realize that it is still a relative young technology, and as such subject to risks, including those of outages, performance and security. I'm still wary of encouraging wholesale adoption..

Mon, May 16, 2011 jstien

You tell me, all that we ever hear is RedmondMag evangelize the virtues of the Cloud.

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