News

Apple Issues iOS 6.1.2 To Fix Exchange Overload Problem

Apple issued an iOS update on Tuesday to fix a calendar bug that was overloading Microsoft Exchange 2010.

The iOS 6.1.2 update is designed for iPhone 3GS and later versions, iPhone 5, the iPad 2 and later releases, as well as iPod touch versions. Apple and Microsoft worked together on the problem, which caused excessive log activity on Exchange 2010 and drained the batteries of iOS 6-based devices.

Microsoft issued an alert about the availability of the new update here.

Press reports regarding the new iOS 6.1.2 update suggest that the issue with Exchange 2010 has been fixed with this release. However, a flaw that lets people bypass a security lock screen on iOS devices may still be a problem.

A ZDNet story indicates that the lock-screen glitch is fixed with the update. However, an Ars Technica story claims that the flaw still hasn't been resolved.

About the Author

Kurt Mackie is online news editor for the 1105 Enterprise Computing Group.

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Reader Comments:

Tue, Mar 12, 2013 jordan north carolina

this messed up my screen the phone is typing and pushing buttons on its self........ why is this happing i cant even get pass the lock screen because its typing wrong numbers in locking me out for an hour APPLE please hurry up with the new software

Mon, Mar 11, 2013 Denise Chicago

Wow, this update just completely shut down my iPhone 4. I got an error message during the download and then another message saying I had to reset my phone to factory settings. Phone would not work in any way until I reset it. I refuse to use iCloud (Apple gets plenty of my $) so I'm sure I lost data -- plus several hours it took to do the flawed download and the reset and the restore. TERRIBLE update -- AVOID it. Same thing happened to a friend, too.

Sat, Mar 9, 2013 francis manila

before i read this i install it first what a mistake ,how cain i fix this ? is apple doing anything to fix this ?

Sat, Mar 9, 2013

When i turn my ipad 2 on, all that happens is a apple sign, followed by a charger sign below the icon for itunes. Apple has some big $($&!^9 $#!! to deal with.

Fri, Mar 8, 2013 iPhone 4 boy

My my service just keeps saying searching... No service. Depend on where i go i get some bar but they don't stay for long.When I updated to 6.1.2

Fri, Mar 8, 2013 mel MA

Every since i updated to IOS 6.1.2 my phone has gone to hell. I can get wif connection but no cellular connection. Noone seems to have an answer. I also run my own business and can't have any downtime. THis is a *&%&ing joke APPLE. Wake the &&$!#@%# and fix it NOW

Fri, Mar 8, 2013 mel MA

Every since i updated to IOS 6.1.2 my phone has gone to hell. I can get wif connection but no cellular connection. Noone seems to have an answer. I also run my own business and can't have any downtime. THis is a *&%&ing joke APPLE. Wake the &&$!#@%# and fix it NOW

Fri, Mar 8, 2013 Cathie R. Maine

I can no longer copy phots on after updating to 6.1.2!! Y?

Thu, Mar 7, 2013 Ismail South Africa

HI, I updated my iPhone 5 to iOS 6.1.2, but the battery seems to drain faster now then it did with iOS 6.1.1.. How do I rollback to 6.1.1? Thanks

Wed, Mar 6, 2013

Horrible notifications, went threw every possible setting and still nothing will show up on my lockscreen just horrible 6.1.2 really sucks

Wed, Mar 6, 2013

My battery too is draining extremely fast, what i found is that my phone is sending and receiving an incredible amount of data when i in fact have nothing running. I turned cellular data off until this is figured out.

Wed, Mar 6, 2013

Since updating to 6.1.2, Ive had the same exact problems. My wifi is acting weird, my battery drains LIKE CRAZY and the phone is always running hot. This has never happened with my phone. I went through deleting a bunch of apps thinking it would help but it hasn't. It's not just kinda bad, it's really bad. It is constantly dying. What is going on!?!? I can't believe there are so many people with the exact same issue and Apple hasn't said anything about it yet.

Wed, Mar 6, 2013 Kalpesh Naran

Since updating my Iphone 5 to IOS 6.1.2, i have had endless problems with the WIFI connection. You practically have to stand next to the router to get signal.

Wed, Mar 6, 2013 Ronald Norway

I updated my iphone 3G but my problem is it turns off and on and off and on etc... to i loose all the power!

Tue, Mar 5, 2013 paulo notts

Connect to iTunes and restore from new then restore from back up. I had exc the same prob and sense I did it seems like the prob is solved. hope it helps

Tue, Mar 5, 2013 Paul San Francisco

Holy smokes...since 6.1.2 my battery is terrible since this update. Battery @ 100%; disconnect charger; go to work; three hours later (12Noon), battery is DRAINED down 30% and I haven't even used the ^$*# phone yet today. Before this update, phone charge would last two days with some light use. WTF Apple...this is unacceptable.

Tue, Mar 5, 2013 Marie

Every since we updated our 4s we have been having issues with the speakers. Our phones will Not Rin and it is so frustrating. I do believe Apple needs to step it up a notch and get this fixed... Wow.. Phine worked then updated to the ios 6.1.2 then Bam phone dnt work.. Come on lets get real and face the facts its Not our phones its ur alls IOS updates from Apple.

Tue, Mar 5, 2013 Victor French

The 6.1.2 update made my wifi reception unstable. My signal moves in and out, and it is frustrating to keep getting prompted for my network. This will happen even if I am 2 feet away from the router. This problem cropped up soon after I updated to 6.1.2. How about a fix Apple?

Mon, Mar 4, 2013 JayR Davao City, Philippines

this update is worst! my 4s went to crap. it seems to be okay but everytime i upload picture to what ever media -- always FAILED! what d HELL!???!?!?!? i also tried uploading to different source of net connection but still. what happened to you APPLE FREAK? do your job well.

Mon, Mar 4, 2013 John Pearson Shropshire UK

Since updating to IOS 6.1.2 the WiFi signal strength is RUBBISH. Does anyone test these updates before release? My Nexus 10, on the same network, is absolutely fine.Very disappointed in this latest update from Apple......hopefully they will release yet another IOS update to fix this Wifi problem.Meanwhile I shall be using my Nexus 10.I would not purchase another Apple device !!!

Sun, Mar 3, 2013

I updated my Iphone 4 with the latest upgrade of 6.1.2. The problem that i am facing is, my iphone just dosn't connect to mobile network. Works fine when connected to wifi. But it just would not work on cellular network.This is annoying as my phone's battery life have gone half and this connectivity issue is frustrating!! KIndly suggest some solution.

Sun, Mar 3, 2013

Updated my 4s and my speaker went out no sound from nothing I'm so pissed

Fri, Mar 1, 2013 Lisa UK

WTF is happening, I updated my iPhone 4S a few days ago!!!! BIG MISTAKE!! It Was all happy days from our first activation over a yr ago until this cock up....DON'T TOUCH UPDATE ON 6.1.2 it's a pile of frustration that APPLE don't give a shit about...been asking questions like the many many more loyal consumers av...I CANNOT find a reply, answer or solution on any forum direct from APPLE!! Upgrade due...ANDROID I shall not knock it until tried it:)

Fri, Mar 1, 2013 Mike L

It seems something has happen to the liink between the Mail app and Safari. Since 6.1.2, when I touch a link in an email the Mail app locks up.

Fri, Mar 1, 2013 Roger Stacy Minneapolis, MN

Battery drainage was not a problem until the 6.1.2 update. Completely drains in a couple of hours while in stand by mode. Argh! Among many other frustrated iPhone owners who wished they would get these updates right before releasing them.

Fri, Mar 1, 2013

ios 6.1.2 nuked my ipad2 wifi signal. I did the update on the 2nd floor and after installation reboot, zero wifi signal unless I stand next to the router downstairs. WTF Apple????

Thu, Feb 28, 2013 Richard K Perth, Western Australia

Can't believe the amount of trouble iOS 6.1.2 is giving people right around the world. Didn't Apple test the bloody thing before releasing it to the masses?

Thu, Feb 28, 2013 Arldi2 Vilnius Lithuania

Updated to 6.1.2 on Fri the 22nd of Feb. What a disaster! Like others the download was interrupted I lost all data but had a recent backup. iPhone 4 had been working rather well...some problems with losing the cellular data but could always go back into settings and correct. Why it was changing??? I don't know. But just spent an hour as my service provider and we could not get mobile data. WiFi works ok and noticed less battery life but not as bad as some people above have stated. This is the second iphone for me and was in the process of going all Apple Now I am rethinking that decision.

Thu, Feb 28, 2013

WHAT A MONUMENTAL DISASTER 6.1.2 is.....this makes the Map issue look small. Millions of Exchange users are having challenges and its creating business havoc. Mr Cook what are you going to do about this now. no wonder yr shareprice is tumbling. you guys have LOST IT!! Bumbling form ne disaster to the next....FOCUS FOCUS...get the software right before you release!! Clearly in a tailspin, and BB10 is going to kick yr behinds......their "business engine" was always superior and with its latest UI, it might just make the comeback as a result of you tripping up BIG TIME!!

Thu, Feb 28, 2013 Cardenas Monterrey Mexico

Wifi signal very weak and don't get any push notifications while im on wifi, also the phone is warm all the time and the battery drains faster. Worst update ever!!

Wed, Feb 27, 2013 stephanie rodriguez tx

Since I updated to 6.1.2 on my iPod it won't let me play games or upload music and it keeps asking me to update to 6.1.2 again on settings with that #1 on it it's annoying plz send an email in how to fix this asap

Wed, Feb 27, 2013 stephanie rodriguez texas

I have an iPod and since I updated to this 6.1.2 won't let me play games and keeps asking my to update again to 6.1.2 then it says error so plz send me an email in how to fix this ASAP that number 1 on settings is annoying

Wed, Feb 27, 2013 Jazz

this update only made things worse. literally my phone is lucky to last a a couple hours with every thing off and being used as a paper weight that give me today's date and time... infuriating.... and its great to know about the security issue that comes with it. god forbid someone should decide they envy my fancy time telling paper weight.....

Wed, Feb 27, 2013 Paul

Updated my 4s to 6.1.2 and now having battery drain issues I have one exchange, gmail and icloud email accounts. Battery drains in about 2 hours.

Wed, Feb 27, 2013

why does ios 6.1.2 for iphone 4 not allow me to listen to my music!? it says i have to buy the somgs ive already paid for? wtf

Wed, Feb 27, 2013 Costas Cyprus

After I updated my iPad mini to IOS 6.1.2 works for 10 minutes. Then black and appear the apple logo and from then nothing. I put it in DFU mode, I connect it with iTunes for recovery. iTunes stop the download in the midle and said (There was a problem downloading the software for the iPad "iPad". The network connection timed out.). I'm trying to do recovery the last five days with no luck. I have tried three PCs and many networks. No chances.

Wed, Feb 27, 2013 Sandeep Thapa Syangja, Nepal

I have been trying to update 6.1.2 software version in my iPhone 4 , but every time it says "software updating failed ! "Errors comes in and stops. I have no idea, why does it say so ? HELP ! Thanks

Tue, Feb 26, 2013 Paolo Subaldo Philippines

after updating my iPhone5 to iOS 6.1.2, i can't camp my data to 3G even after enabling the "Enable LTE" feature. Any suggestions on how to fix this?

Tue, Feb 26, 2013

I have an iPhone 4 and I updated it to ios 6.1.2. However, I lost all of my contacts on my iPhone. Any suggestions on restoring my contacts?

Tue, Feb 26, 2013 Kc

This update on my iPad caused the problem it supposedly was supposed to fix. Draining battery and my exchange is constantly loading and unloading 3000 past emails. Grrrr....fix this please.

Tue, Feb 26, 2013 Neeraj India

The battery drain on iPhone 3gs or later is because of auto time zone under date & time in settings tab. If your location services are turned off, it would still search for time zone. Please turn off the set automatically under the settings General-Date & Time-Set Automatically-OFF

Tue, Feb 26, 2013

After 'updating' to 6.1.2, location services dies in fairly short order and maps won't recognize my GPS dongle. Getting it working again requires a system restore, twice now. This isn't even alpha grade software. What happened to QA/QC?

Tue, Feb 26, 2013 Tim Thailand

Updated my iPad2 to this new version iOS 6.1.2 and now none of my apps will update for some reason,why bring out updates that are not properly tested,what a joke?

Tue, Feb 26, 2013 Cynthia DMV

Upgraded to 6.1.2, I cannot receive any pics through texting.

Tue, Feb 26, 2013 CVW

Just updated to 6.1.2. Now I'm getting my texts sent beck to me from my wife's #, she's getting texts I send to others and other texting problems of the like.....

Tue, Feb 26, 2013 Bita Iran

Please send me iOS 6.1.2... Thank you,danke

Tue, Feb 26, 2013 John London UK

I Can't Download Photo's Anymore from the E:Mail. What the Heck I'm I Meant to Do, This is getting Daft... Oh Why OH WHY did I Upgrade to IOS 6.1.2 For?

Mon, Feb 25, 2013 coporporate IT guy

After upgrading 6.1.2 exchange connection not succeeding. Getting error "The connection to the server failed." Account has been re-added and still getting the same error.

Mon, Feb 25, 2013

Updated and when it rebooted screen said connect to ITunes! Couldn't do ANYTHING without connecting to ITunes on my laptop. Then had to do a SYSTEM RESTORE!!!!! LOST EVERYTHING! ALL MY APPS, PICTURES AND MUSIC!!!! ONLY CONTACTS RESTORED FROM ICLOUD! VERY DISGUSTED:(

Mon, Feb 25, 2013 Sheshe Northants UK

I have a 4S & upgraded to 6.1.2 over the weekend. Since last night my phone won't update any emails and says 'connection to server failed'. Really annoying but. Have a laptop so I can check them on that. Any advice as to how to get my emails to refresh would be greatfully received.

Mon, Feb 25, 2013 Patrick Wilbraham MA

After updating phone is hot, battery life drops like a rock and no longer charges in my car!

Mon, Feb 25, 2013 Vassana Shepparton

Sent I update my iPhone I different is happen when you use headphone is shouldn't come out from the speaker as the same time it should in the headphone.

Mon, Feb 25, 2013 Steven

So many people are quick to upgrade, but not to backup you iPhone first in the event of problems. When you backup first in iTunes, you can roll back the upgrade if you have a problem.

Mon, Feb 25, 2013 Carol San Antonio

I updated my Iphone 4S a few days ago. Now I can't get any sound. Reset everything in terms of my settings and it worked for a while until I turned down the sound manually. All of a sudden, NO SOUND again and no matter what I do, I can't get it to come back. I'm so glad that Apple and M$ worked together on this update. NOT!

Mon, Feb 25, 2013 Samantha

I also did the update 2 days ago and have not had sound since. This is so annoying!!!!

Mon, Feb 25, 2013

Since updating my phone to ios 6.1.2 I have had no signal. But I can use Internet but not phone or text. I am fuming, I need my phone for work.

Mon, Feb 25, 2013

All these updates are CRAP!!! Nothing but trouble!! use cant figure out how to make a stable ios software...bring back 5.1.1...

Sun, Feb 24, 2013 Steve Laidlaw Kingston Surrey UK

Recently downloaded iOS 6.1.2 and some days after my phone froze whilst multi tasking. Since I use my phone for my work the problem proved an expensive inconvenience. Being an iPhone 4S I could only get the phone to reboot using iTunes which meant I lost all unsaved data. I guess not using iCloud can be an expensive mistake !

Sun, Feb 24, 2013 Brian hatch

Updated my iPhone 5 yesterday and my speaker phone is screwed and my music won't play out loud!! Thanks a fucking lot apple

Sun, Feb 24, 2013

ios 5.1.1 is the most stable firmware before Steve died. I wish Apple can let you decide the firmware you want.

Sun, Feb 24, 2013

since i updated to 6.1.2 i can't get service anywhere - please fix urgently - the only place i can use my phone now is over WIFI at home!!!

Sun, Feb 24, 2013 Heather Nova Scotia, Canada

I have a 4s and it's draining the life out also. Is there any fix?? I tried to jail break and it's still happening. Too bad for apple, when i do figure out how to fix it, i'll remain jail broken, because CYDIA is AMAZING. the options for changing properties of you iphone and screen are more than apple has ever bothered to do. Never going to pay for an app again. SUCKAS!!! Highly recommend Evasi0n apple users. screw apple!! let's protest.

Sun, Feb 24, 2013 Alvin Almario Philippines

since i updated my idevices to 6.0.1 the battery drains fast. then the 6.1 release comes and do nothing on the issue, and now apple releases the 6.1.2. wtf apple, what the hell is happening to you? please fix the battery drain issue. i love my iphone and ipod touch but if you cannot fix this problem maybe i'll just sell all my idevices and buy an android phone just like the others.

Sun, Feb 24, 2013

I'll add myself to the list. iPHone 5 updates to 6.1.2 this week and the battery life is down to about 4 hours. Need a solution!!! Right now I'm trying to do a backup to iCloud, then I'll do a reset of my phone and hope that improves things

Sun, Feb 24, 2013 Darrell Patan Same as before

An update of sorts ....some friends have had no problems at all with the update, most of them updated right through their device whereas I was tethered to my wife's laptop. Regardless of device and method please be aware that tons of people are having all kinds of issues. I have decided not to update to this version as with having over 100 apps on my phone it would kill me to do what we are STILL fixing on my wife's phone .... Three and a half hours and we are still reloading apps!!

Sun, Feb 24, 2013

cant browse the net unless im on wifi, phone doesnt recognize known wifi sources, this has been my issue since day 1 with the 5, this is my 2nd one since they couldnt find a fix for my first iphone5, this phone is a mess complete garbage from apple

Sun, Feb 24, 2013 John Morgantown, Pennsylvania

Updated to 6.1.2 early this afternoon (on Wi-Fi). Phone immediately got warmer and stayed warm. It's using 3G data like crazy and I'm not doing anything (No surfing, streaming, Pandora, or anything). I have Push notifications off for mostly everything, including email (I have one Exchange email). I usually use about 10Mb/day of 3G data. I've used about 300Mb just this afternoon.

Sun, Feb 24, 2013

My 4s was quickly draining battery life prior to 6.1.1 due to exchange issue. Updated to 6.1.1 and it got better. Updated to 6.1.2 and it is worse than ever. Have done all the trouble shooting tricks. Still drops in less than 2 hours from 100% to 0% with no voice usage and minimal app use.

Sun, Feb 24, 2013 Md Farhad Dubai

Wi-Fi signal very week and sometimes it does not connect.. It wasnt same b4 i upgrade to IOS6.1.2.... Please help me or PUBLISH it on news paper writting in BOLD LETTERS... IOS 6.1.2 upgrading to it AIN"T A GOOD IDEA... iPhone 4S, iOS 6.1.2, iOS 6.1.2-WiFi Singal Problem

Sun, Feb 24, 2013 Veritas Terra Australis

We have four IOS devices, my wife and I each have an iPhone 4s and an iPad 3. None of them had any problems until after my wife followed the suggestion to update her devices. Now mine are still normal and her battery life is about one quarter of its previous life on both iPhone and iPad. Apple has screwed the pooch yet again. Steve Jobs must be spinning like a top.

Sun, Feb 24, 2013 TIJU UAE

Since updating to IOS 6.1.2 my Wifi Has shown an inactive sign by staying in grey mode.Any help Or solutions.

Sun, Feb 24, 2013 Kelly Parks

My phone is updating as we speak & after reading all these comments, I wish I hadn't.......

Sun, Feb 24, 2013 Ken Bagan Florida

Updated the wife's iPhone 5 yesterday and my 4s this morning. I haven't noticed any change in the battery life on either. But, with all these negative comments, I'm really hesitating updating my iPad. Think I'll wait a bit for the smoke to clear.

Sun, Feb 24, 2013 DV UK

I had no problems until I upgraded to 6.1.2. Now my Mail will not connect to my Exchange server for mail. Anyone got any ideas? D

Sun, Feb 24, 2013 Diana London

This is inacceptable, i cant even use my phone as usually! even in standby, the batery is going from 100% to 50% in less than 20 minutes! I dont think that leave it on charge the whole time is the best idea! Apple do something, fix tour problem and for real, its enough now!!!

Sun, Feb 24, 2013 Danielle Acosta California

This update did not do anything good for my phone. It's gone from 100% to 84% in less than 30 mins. I just look at it and it loses 10%. FIX YOUR SOFTWARE APPLE!

Sun, Feb 24, 2013 Bryan john Philippines

IOS 6.1.2 is not really fixing the issue on battery draining! Im very disappointed...

Sun, Feb 24, 2013 Kiran bangalore

The worst upgrade : phone battery drains out while using 3G or even play a game like Temple run2. The more pathetic is that even while using the web the phone heats up like an iron box. For those who did not upgrade Do not upgrade is my suggestion.

Sun, Feb 24, 2013 Janelle

Ummm... i just updated my phone and it completely WIPED it! i had to restore it to factory settings... AND when i restored it... it restored to my HUSBAND's settings... its like my phone never existed! WTFFFFF?!

Sun, Feb 24, 2013

drains very quickly. non-sense

Sun, Feb 24, 2013 Rod England

I had an issue with battery drain initially when updating OTA. When I investigated I looked at my usage data. 'Time since last full charge' said that usage and standby were the same. I reckon iPhone wasn't actually going onto standby when I thought it was. So I turned off iPhone completely, waited a minute, then turned it back on and plugged in to recharge. After fully recharging the iPhone it's now displaying usage and standby data correctly and 'hey presto' I have no more battery issues! So … check your usage data. Maybe you have the same problem that I had … and if you do it might be easy to solve.

Sun, Feb 24, 2013 Jack lee malaysian

my iphone4 always vibrate for no reason before updating to ios 6.1.2 after update it my phone vibrate more worst then last time and my battery life dropping soo fast

Sun, Feb 24, 2013

i updated my phones software 6.1.2 so far so good....

Sat, Feb 23, 2013 Joseph

This update made my phone die WAY to fast. This sucks. And they should update the lock screen to be a puzze

Sat, Feb 23, 2013 amit jasani india

Hi I have iphone 3gs I'm use with 5.1.1 is nice but few day i m update my phone 6.1 so my phone battery is automatic down i m just use is normal surfing f.b ya call ya text just 20 minute in use all day plz tray is batter improve ios 6.1ya 6.1.2 battery life and bug fix u r a genus. amit jasani amitjasani.jasani3@gmail.com

Sat, Feb 23, 2013

Same problems with my iPhone 5 Dead within 3 hrs I can watch the % just go Down down down.

Sat, Feb 23, 2013 Shabrina London

My friend has the same problem with his iPhone 4S about his battery draining really fast after updating to 6.1.2 and I have the iPod 4th gen. After listening to him about not updating my iPod and reading these comments, I'm glad that I didn't update my iPod.

Sat, Feb 23, 2013

Lost power quickly after the 6.1.1 update, and lose it even faster with 6.1.2. The problem has not been resolved.

Sat, Feb 23, 2013

Just updated today. Battery drained quickly, phone was dead within 3 hours from 90% to 0, no calls or texts, just light web browsing

Sat, Feb 23, 2013 Hulus Perth Australia

I have an iPhone 4 never had any problem until I update to iOS 6.1.2 my phone battery drains so quickly & over heats. What can I do about this?? Anyone help? Can I restore to the Previous iOS? I've tried restore settings via iTunes but hasn't helped

Sat, Feb 23, 2013 juan

Since I updated mi Iphone 4s to 6.1.1 and then to 6.1.2, my Iphone is going from 100% to 0 in no time, and gets warmer and warmer. What the hell is going on with it ? I'm running exchange

Sat, Feb 23, 2013

Since updating i constantly lost my carrier signal.. Its always NO SERVICE while my friends has full network signal!!! So i have to turn off ang on my iphone for the nth times!!! Y is this??

Sat, Feb 23, 2013

My iPhone 4 went from 100% battery to 84% battery in 30 min, from just 3 texts! It's WORSE!!

Sat, Feb 23, 2013 SLpeak NY

Since the update my ipad 4 battery life lasts half the time. What up with that...... It used to last days and I constantly used my outlook. Really Apple-

Fri, Feb 22, 2013 christos asprou cyprus

since updating to ios 6.1.2 my battery is dying in about 2 hours on stand by mode

Fri, Feb 22, 2013 Josh rettig

Since the update my phone is having issues just charging

Fri, Feb 22, 2013 Edwin Vazquez Cayey, Puerto Rico

It has not been resolved. It's worse! After updating to iOS 6.1.2 my cell phone is constantly draining out of power. And it feels hot all of the time. This never happened before.

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