Security Advisor

Adobe Realizes Not Patching Software Is Bad

So last week Adobe warned customers that there were a bunch of vulnerabilities in its family of Creative Suite software (Photoshop, Illustrator and Flash Professional). And instead of saying when users could expect a fix, Adobe told customers to just purchase the latest, more secure version of its software.

Now we're not talking about software that could have been found on Windows 98 -- this is software that, in the case of Photoshop 5, only came out two years ago.

I don't know about you, but if I buy pricey software like Adobe's Creative Suite, I would want to have it supported a bit longer than a pair of sneaker's lifespan.

Actually, I do know about you, as evident by the huge "S" storm kicked up by outraged customers online. And it wasn't just a vocal minority of angered customers (who usually end up making the loudest noise online), but security firms obviously didn't like Adobe's security advice.

"What the heck is wrong with Adobe?  It's not like Photoshop is a ninety-nine cent app, it costs hundreds of dollars to purchase," wrote nCircle's Andrew Storms in a blog post.  "And the risk for the bug in Photoshop is high; the exploit code has already been made public. These security tactics make Adobe software look like ransom ware."

Well, Adobe wised up and said that it is currently working on fixes for its older software. However, it's unclear whether these fixes will mend its broken reputation.

About the Author

Chris Paoli is the site producer for Redmondmag.com and MCPmag.com.

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Reader Comments:

Thu, Jul 12, 2012

Adobe has always been slow to respond to problems or vulnerabilities in its software. When updates were released, they were sometimes cumulative, sometimes not; sometimes they had to be installed in sequence, sometimes not. Sometimes they were executables, sometimes not. Sometimes they could be distributed via GPO, sometimes not. Sometimes Adobe provided appropriate guidance to clarify the situation, often not. Adobe had had its day, and is on the way out, as new technologies take over. It will take some time, and Adobe will probably hold on in some areas, but thier hey-day, their period of unquestioned dominance in certain market segments, is almost certainly over or heading in that direction. And a lot of that is simply due to poor responsiveness. Had Adobe been more responsive, they could have held off challengers much better.

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