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Microsoft Extends Service on XP After '09, For Price

On the eve of the consumer launch of Windows Vista, Microsoft Corp. is extending the period in which it will offer support for the previous version, Windows XP.

(Redmond, Wash.) On the eve of the consumer launch of Windows Vista, Microsoft Corp. is extending the period in which it will offer support for the previous version, Windows XP. Consumers who own Windows XP machines already were entitled to get customer service on the software up until April 2009. That date reflects Microsoft's policy of curtailing its support for an edition of Windows two years after a new version hits the market.

On Wednesday, however, Microsoft said consumers who still have Windows XP running after April 2009 will be entitled to five more years of "extended support." In the extended plan, consumers will still get security fixes, but instead of free service from the Microsoft help desk, they will have to pay for most assistance.

Microsoft said the move was meant to bring the support policies for consumers in line with what businesses already have.

Vista has been available for big businesses since Nov. 30 but hits the consumer PCs market as of Tuesday.

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Reader Comments:

Sat, Jan 27, 2007 Anonymous Anonymous

DUDE, in 2 years , if you are still running XP, then you will have problems. High price today for systems? $600 for a system is HIGH.. Office , is not that much priced higher than 2003. Progress is Future.

Fri, Jan 26, 2007 Anonymous Anonymous

This is not a big deal. How many home users actually call Microsoft when there is a problem? They either re-install or take it to thier local Best Buy or CompUSA or a family member etc. It's the security patches that is really the important thing and they're taking that to 2014 and who knows, if there is not sufficient Vista sales, they may extend it further-look how many times they extended NT 4 support.

Thu, Jan 25, 2007 Richard Wexler Brooklyn, NY

What does Micosoft call a fair price for extentions for most users on their home edition? It has already been stated that many PCs will have to make extensive upgrades for both new and high price Office and new Windows operating systems. When will their be some cost savings for owing their products for home users.

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