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Small Business Center Expands Offerings

Microsoft adds more resources and tools to its site for small-business customers.

To better help small-business customers with questions or problems regarding Microsoft technology, Microsoft has added several new features to its Microsoft Small Business Web site. The move is in response to feedback the company solicited from more than 20,000 customers through online surveys.

New options will offer users information and resources on security, the best Microsoft solutions for their businesses, and ways to communicate with experts and peers about their concerns. Highlights include:

  • Security Guidance Center: Provides tools to evaluate the security of your computing environment through interactive modules, quizzes and questionnaires, and ways to improve it with downloadable guides and tools to scan your stand-alone and networked computers for malware and vulnerabilities.
  • Solution Advisor: An interactive tool that helps small businesses to identify the Microsoft products that are best for them. Only available in select countries.
  • Partner Finder: A search engine that finds the best Microsoft technology consultants for a small-business customer according to needs and geographical location.
  • Online forum: A bulletin board where small-business customers can discuss with peers and Microsoft experts about their issues.

In addition to these new features, Microsoft plans to offer more interactive content, including training videos on using Microsoft technology in business management, and Microsoft Office 2003 templates.

Microsoft Small Business Center has localized information for 50 countries. To access the site, go to http://www.microsoft.com/smallbusiness

About the Author

Dan Hong is the associate Web editor of MCPmag.com, CertCities.com, TCPmag.com, Redmondmag.com and RCPmag.com.

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