Product Reviews

An Event Monitoring Solution for your Network

Argent Guardian offers reliable, comprehensive and flexible event monitoring.

Ask a dozen people, "What makes an event monitoring package great," and you may get a dozen answers; but everyone would probably agree that reliable, comprehensive and flexible event monitoring and notification is a must. The product must be easy to use, have great built-in reporting tools, should be designed on a stable platform, and shouldn't cost you your first born to own.

Welcome to the world of The Argent Guardian. In a world of half-million-dollar event monitoring solutions like Tivoli and NetIQ, Guardian steps in at a far lower cost.

Guardian is built on top of the job engine used in the company's Job Scheduler software. This is what makes it so great. Almost every object within the program has some sort of calendaring feature built into it. Guardian has the flexibility to manage exactly how and when your jobs will run. You can configure when to exclude jobs for maintenance, how often jobs will send alerts, how quickly and how often the escalation process happens, and even when to use a specific alert transport like dial paging vs. e-mail. The core of this flexibility lies in highly extensible calendar definitions called "every" definitions. These allow you to define a customized variable of dates yearly, monthly, quarterly and so on. These "every" definitions then get combined into "base" definitions for use in jobs, alerts and other runtime features of the main application. Better yet, everything is manageable either at the server, on a remote management station or over the Web.

Argent Guardian
If you can use Windows Explorer, you can use The Argent Guardian. (Click image to view larger version.)

The types of alerts the system can fire are almost limitless. Guardian can alert via a simple system beep, send a page, or run a pre-defined script then send a page and beep the system. For example, suppose you wanted to check your SQL logs for a specific string that appears within a period of time. If the string is found, Guardian can be told to execute a SQL-stored procedure and then send an e-mail notifying the on-call SQL administrator that the issue has been resolved. The jobs can even be set up so that other criteria have to be met before a job is allowed to execute an alert.

The main type of data the program collects is native Windows information, which doesn't have a large impact on system resources. This is nice because it means that the program isn't in competition for server resources with your user applications. The program gives you the option of using client agents, which is a blessing in the world of Microsoft. I've never met an administrator (NT, SQL or otherwise) who said they liked agents. As far as I'm concerned, agents are just more trash on a server that can interfere with critical network services. If you need to connect through a firewall, however, you can use the product's firewall agent (basically a proxy-based service) to forward event information on behalf of the monitored client.

Guardian was fairly easy to implement, too. I put the package into full-production monitoring on 80 of our servers in less than two weeks. This included event monitoring on all critical network services and collecting uptime metrics that are published on our intranet via the product's built-in reporting and graph capabilities. I found the product to be highly responsive, allowing me to change and modify what and how I was monitoring on the fly. The GUI is clean and crisp, making it easy to use. There isn't a lot of clutter to sift through.

Guardian's features are intuitive, and the product includes many demos to help you figure out what they're intended to do. There are great testing and tracing capabilities built in so you can quickly check portions of the system to diagnose anything that isn't functioning. The package currently ships with 23 monitoring plug-in rule components included. The plug-ins include rules for Exchange, SQL, Oracle, APC, Cisco, Nortel and many others. The system can also capture SNMP traps and will integrate with Compaq Insight Manager and Tivoli.

The one thing I didn't like about Guardian is the frequency of new releases (almost one per month). This caused a lot of problems with the QC process and throughout my testing. I worked with the Guardian development team to identify and fix bugs that could've been discovered with proper regression testing. The good news is that the whole Guardian team is blessed with an above-and-beyond mentality. The tech support is outstanding (they actually call you back); if you don't get what you're after they'll send you right to the main developer.

The more I dove into this system, the more I liked it. If you're looking for a system that will notify you when you want, about exactly what you want, and take only the actions you want, you must check out Guardian. You can download a 30-day evaluation version from its Web site at www.argent.com/products/download.cgi?product=monitor. This is a full-release version that will monitor up to 100 servers.

About the Author

Jim Richards, MCSE, MCP+Internet, is a network engineer in Boston, Massachusetts. He can be reached at jimlouisrichards@aol.com.

comments powered by Disqus

Reader Comments:

Wed, Feb 21, 2007 Anonymous Anonymous

Agent Optional, you can have an agent/engine on your critical machines or all your machines for the same price as the distributed model.

Thu, Oct 20, 2005 Kevin M. Anonymous

Great article, we will evaluate the product due to this article. Jimmy, you're the best.

Wed, Oct 2, 2002 Nagi Anonymous

A very good review. The product seems, good indeed. But $15,000 for just 10 servers sucks!

Wed, Jul 31, 2002 Olaf Toronto CA

Agent-less Management!!! and a very powerful package. Every network manager needs this tool.

Mon, Jan 14, 2002 Dan Atlanta

We just bought The Argent Guardian (which explains why I am posting a comment now). We evaluated numerous solutions and found The Argent Guardian to be the easiest product to customize to our exact requirements. We will be monitoring 220 servers and the fact that we will only need to install Guardian on a handful of servers was the deal-clincher. Not to mention, Argent was easy to work with and did not take us for a ride when it came time to talk $$$.

Thu, Dec 20, 2001 omar c texas

I really like the fact that guardian gives you the option to install agents or to not install them. In some cases we need agents installed on our servers. but in most cases it is not needed. Why put something on a server that does not need to be there? I still get the data that I need. I also like the fact that it is so scalable and it actually works. we monitor 200 production boxes and it does the job. great piece of software!

Thu, Dec 6, 2001 Anonymous Anonymous

Scalable, simple to use and yet so powerful. This is why our Organisation purchased the Argent Guardian to monitor our sites around the world. The chioce of wheather to use agents or not is totally up to us and allows us to tailor our monitoring to suit our environment. The support is second to none.

Wed, Dec 5, 2001 Anonymous Anonymous

The lack of agents makes Guardian a non-player in the enterprise market. What happens when the network goes down? You lose all managmenet capabilities and your reporting trends becoem worthless.

Wed, Oct 3, 2001 Anonymous Anonymous

We use The Argent Guardian to monitor an infrastructure consisting of 40 servers spread across 3 locations. Whoever said the product is not intuitive is crazy! When we were evaluating solutions, it was by far the easiest product to get up and running. Biggest selling point is the fact that Guardian does not require agents.

Wed, Oct 3, 2001 Anonymous Anonymous

Super, Fantastic Tool! The Argent Guardian is a true treasure in the monitoring and alerting arena. You get true bang for your buck and it really works, unlike so many other solutions!

Mon, Sep 17, 2001 Anonymous Anonymous

The manual sucks, and it's far from intuitive. However, it has a lot of features and is a good product.

Tue, Sep 4, 2001 Anonymous Anonymous

Very nice product!

Tue, Aug 28, 2001 Christine Dengate Australia

An outstanding package that is both simple to use yet so powerful. The best value for money in monitoring products by far.

Tue, Aug 28, 2001 Anonymous Anonymous

Definitely worth a look.

Add Your Comment Now:

Your Name:(optional)
Your Email:(optional)
Your Location:(optional)
Comment:
Please type the letters/numbers you see above

Redmond Tech Watch

Sign up for our newsletter.

I agree to this site's Privacy Policy.