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You Paid Microsoft, Now You Can't Sue

If you buy and then use certain software products from Microsoft, you agree (remember clicking that little "I agree" box?) to the license terms. The newest licenses have a new twist. If you buy and the software utterly stinks, you can't be part of a class action lawsuit.

At first blush this seems pretty bogus. But so do most class action lawsuits. These suits are designed to do one thing: make the lawyers rich. Plaintiffs are lucky enough to get a piece of Bazooka Joe out of the deal.

Looks like this may extend to all Microsoft products.

What is your take on all this? Don't tell it to the judge, tell it to me at dbarney@redmondmag.com.

Posted by Doug Barney on 06/11/2012 at 1:19 PM


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Reader Comments:

Mon, Jun 11, 2012

Hey, guess what, class action suits have a place! They keep big corporations honest! They keep companies honest. Maybe, all the individuals should sue independently and tie up the courts and corporations for years!!

Mon, Jun 11, 2012 John Canberra Australia

They get away with it because the people let them. If the population of the USA stood up and forced their politicians to make reasonable laws then this never would have been possible.Meanwhile, at least Europe is keeping the big organisations honest. Why is it that the USA - once reputed to be "home of the brave and land of the free" has become home of the "let them do whatever they like - it is all too hard"?

Mon, Jun 11, 2012 EVVJSK

To me this is a Symptom of Microsoft's long term attitude. While they have gotten slightly better on Monopoly (through court orders) and Security (by increasing focus) they are still struggling to "get it". In my opinion one of the reasons for failure of Windows Phone is that many are tired of Microsoft's ways. They want to see Apple do well, Google do well, etc... Having an 800 lb Gorilla limits choices. Windows is already somewhat entrenched so people stay with what they are comfortable with (to some degree anyway). Windows 8 could very well be make or break for MIcrosoft if they don't treat customers well with regard pricing, features, realiability(it IS an alternating version like Mellinium and Vista so it is probably that it will have bugs/problems). Sometimes Microsoft can be it's own worst enemy and they don't even realize it.

Mon, Jun 11, 2012 Mark Ross Washington State

Like all sofware agreements, this will only hold true where it does not conflict with local law. Any guesses as to how many places this will hold true? My guess woule be 'not many'.

Mon, Jun 11, 2012 Mar

It would really depend on the circumstances, mat may still be able to sue. Take a roller coaster ride for instance. Say I had one and made everybody sign a waiver before they go on saying that they cant sue. If someone rode the ride and threw up or lost their phone or something minor, the judge most likely wouldn't hear their case. But if I said I don't need to put oil on it cause they can't sue and the car goes off the tracks and kills people, i would bet the judge would hear the case regardless of any waiver.

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