Vendors that listen to customers tend to succeed -- and those that don't, fail.
It's presumptuous of me to give advice to Microsoft. After all, when was the last time I pulled in $16 billion in a single quarter?
From Word formatting issues to Firefox problems to Windows 7 fizzling out, here's Doug's current top tech peeves.
Will smartphones and tablets replace PCs and laptops? Or are they more companion technology?
Doug Barney on Ballmer's future and Apple in the enterprise.
Cloud backup is simple, if you remember to set it up in the first place.
Why can't Google's executives live up to their "do no evil" motto?
Doug's column this month looks back at the icon Microsoft recently lost.
Will Microsoft's virtualization products push VMware out of its own niche?
25 years ago, when Windows was born, I was a young journalist who had his first encounter with Bill Gates.
Two of my favorite third-party vendors are GFI and Sunbelt Software. Both have guts and personality, and now they have double of both as GFI is buying Sunbelt.
The accidental death of Doug's blackberry gives him the chance to take a real vacation -- for three days.
Is Apple still cool kid on the tech company block? Maybe not.
From Liam Nissan to Todd Rundgren, here's some celebrities who easily could have found themselves working beside you.
So recently, it was just a short hop from here to the Waltham, Mass., offices of Microsoft, where I enjoyed the Customer Immersion Experience and saw many 2010 products up close and personal. They even made me use them!